Relocating in and around London is no easy task. Whether you’re moving across London, relocating into London from somewhere else, relocating some of your employees, or relocating for any other reason, using relocation agents in London is going to help the process go so much smoother.

Choosing the right relocation agents for you isn’t a decision you should take lightly. There’s a lot at stake when moving into London, working with the right agent is going to be the difference between success and heartache.

To help ensure the process goes as smoothly as possible, here are some of the most important things to consider when you’re looking for relocation agents in London:

Range of services

The first thing you need to discuss, and possibly the most important thing, is what range of services the agent is offering.

The core service most agents offer is helping you find the perfect home to relocate to. Outside of this, Services can range from orientation tours, arranging packaging and transportation, temporary housing, connecting you with local services and amenities, helping calculate miscellaneous expenses, and more.

Relocating is a very personal experience, the best agents are flexible and offer a range of bespoke services. Meeting with your agent and discussing exactly what services you need is the only way to ensure your relationship is going to work out.

Local expertise

Expertise in the relocation industry is obviously a must, but you also need to check that any protective agents have expertise in the areas you are looking to relocate to.

This is crucial in London, in particular, as there are numerous boroughs that are very different from one another.

Having expertise in a particular borough you’re interested in is essential if the agent is going to facilitate a smooth and stress-free experience.

You’ll almost certainly want to be connected with key local services, such as registering with a medical practice, dentist, schools, and so forth. Unless the relocation agent has experience in the area you’re relocating to, it’s hard to imagine you’re going to get the best possible service.


Let’s be honest, there’s a lot on the line when relocating in London and a lot of things can go wrong. The more professional a relocation agent is, the more likely it is they will deliver an exceptional experience.

You can start by looking at their website, their online profiles, and doing some diligence online for testimonials. But there’s only so much you can do without speaking to them one-on-one and seeing how they handle themselves.

If you can’t meet them in person, they should be willing to accommodate an online meeting. You’ll be able to tell a lot from how punctual they are, how they present themselves, and how well they are answering the questions you have.

Reviews and testimonials

Relocation agents – and this applies to any service-based business – will always show you the best they have to offer and deliver a great sales pitch.

While you don’t have any reason to doubt that what they’re saying is true, it’s always a good idea to find some testimonials or reviews from previous clients to see how they delivered on their promises.

Obviously, you don’t want to ask the agent for any testimonials or base your decision solely on testimonials found on their own website.

You’ll need to do some due diligence and find some independent reviews on third-party review websites if possible.

The interesting thing about reviews is that people are more inclined to leave a review if they had a bad experience than a good one. So, if you don’t find any bad reviews at all, that’s a pretty good sign that the relocation agents you’re considering deliver on their promises.