In recent years, there has been a surge in demand for digital touch and touchless technology. To improve client experience and company productivity, numerous organisations are now using technologies such as touch screen kiosks, digital signage, and body temperature checking kiosks. In fact, the healthcare industry is one of the biggest consumers of touchscreen technology solutions.
Healthcare workers work long hours and have hectic schedules, requiring innovative solutions to enhance their productivity.
Why Implement Touch Screen Kiosks at Healthcare Facilities?
While most people like touch-screen devices that are easy to use, they typically don’t want to download a new application for every task. Using touch-screen kiosks in physicians’ offices and other healthcare facilities is the perfect solution for this.
Users do not need to download anything, yet they may still access the information and functionality they require through a familiar interface. In healthcare, where patient, family, and provider accessibility are critical, user-friendly choices such as touch-screen kiosks can serve as highly effective tools.
For instance, healthcare providers can use a kiosk equipped with a language module to assist patients in finding information in multiple languages. Furthermore, nurses and medical staff, who are already overburdened, can devote their time to more important responsibilities while kiosks direct visitors on how to travel around.
Kiosks can also be extremely useful interactive wayfinding tools for people with disabilities. Healthcare providers can improve the experience for everyone involved by deploying these kiosks for different tasks including registration, provider interactions, and facilitating navigation.
Where Touch Screen Kiosks Can Be Placed
Interactive screens are simple and easy to use; they keep patients informed and provide quick access to information, which saves time compared to waiting for someone to answer their queries.
Touchscreen kiosks can be installed in waiting rooms and lobbies to speed up check-in. With several kiosk stations, more patients may check-in without having to wait for available staff and can divulge information in a more private setting.
Maps and Navigation
Patients often have difficulty navigating large healthcare facilities. However, touchscreen kiosks can assist patients in navigating buildings and finding the appropriate offices and rooms without difficulty. In this case, providers can benefit from this technology as well by using it to locate meeting locations and patient rooms. In addition, hospitals can even combine kiosks with applications and emergency services to quickly send personnel to specific locations.
Although signage is helpful, the interactive nature of touch screen kiosks makes them far more practical in medical settings. Specifically, kiosks help patients and visitors navigate the hospital many locations and floors. Touch screen kiosks can also aid those with disabilities. A person in a wheelchair, for example, can ask access the touch screen kiosk easily for information. A patient that is vision impaired can request larger text or listen to directions.
Products for Assistive Technology
Touch screens have also shown to be extremely beneficial in rehabilitation. They provide an easy-to-use interface that can be tailored to different users’ skills, as well as quick access to tools that engage a range of senses important in the rehabilitation process, including sight, sound and coordination. Furthermore, touch screen displays that use ShadowSense technology provide dependable, perfect performance even under the most demanding medical situations.
Interactions Between Medical Professionals
Transparency is essential in healthcare, while the use of touch screen kiosks can help medical professionals communicate with each other and ensure the highest quality of treatment for their patients.
Kiosks can assist medical staff members in adhering to checklists and to avoid missing critical components of patient care. Kiosks placed in visiting rooms, for example, can record diet, exercise, toilet, and therapy sessions so that all parties are aware of the status of treatment.
Medical staff and patients can use touch-screen kiosks to verify patient information and review new data such as tests and diagnoses. These smart technologies allow both parties to get up to speed quickly and spend more time talking about care and treatment.
Advertisements
When utilised as advertising space, digital signage is an excellent platform for promoting brands, companies, products, or services. The benefit of advertising on digital signage is that it may be displayed in a highly visible style that can be readily customised out as needed.
Increased awareness of specialised treatments offered, such as Lasik or aesthetic dermatology or specific products prescribed by the hospital to help prevent the spread of COVID-19, colds, and flu can be achieved through digital advertising in healthcare contexts. It can also be used to welcome new providers and inform visitors that they have joined the hospital and are accepting new patients.
Alerts of Emergencies
Hospitals can use digital signage to display emergency public health warnings and safety alarms. In the event of a fire, earthquake, or another natural disaster, digital signage helps to ensure that the alarm is immediately sent throughout the hospital and precise directions are provided.
For patients with hearing impairments who require visual cues, these kiosks also display evacuation maps and provide escape route plans. During an emergency, digital signage assures the safety of all patients and medical personnel.
Donor Advisory Boards
Donor boards honour individuals who have donated to the hospital. To recognise donors’ contributions to the hospital, digital signage might display images of them alongside their information. This can help increase awareness of donations and inspire future donors to contribute to the hospital. The signage also helps to drive fundraising efforts and accomplish annual targets in a less intrusive manner than other types of donor campaigns.
Conclusion
Touch screen kiosks provide a straightforward, cost-effective alternative for healthcare organisations of all sizes. Using this cutting-edge technology, patients can receive essential information, while clinicians provide speedier care, and administrative personnel spends less time on repetitive activities and more time assisting their organisations in running efficiently.
Using touch-screen kiosks, healthcare organisations can reap immediate savings and prepare to meet increasingly strict consumer demands for convenience in care by integrating these technology solutions.
